Safeguarding Policy

Designated Safeguarding Lead (DSL)

1. Scope

2. Types of Abuse

3. How to Report a Concern

4. Response Process

5. External Referrals

6. Whistle Blowing Protections

7. Training

8. Review

9. Contact

This policy applies to all Ceedars staff, trainers, contractors, volunteers, candidates, and anyone interacting with our services. We work with vulnerable adults (those in social care settings) and international students who may be at risk of exploitation.

We are vigilant against all forms of abuse, including:

• Physical Abuse: Hitting, pushing, restraining, or any physical harm

• Emotional/Psychological Abuse: Threats, humiliation, intimidation, isolation

• Financial Abuse: Theft, fraud, exploitation, controlling finances

• Sexual Abuse: Any non-consensual sexual contact or behaviour

• Neglect: Failure to provide necessary care, support, or resources

• Modern Slavery: Trafficking, forced labour, debt bondage

• Discriminatory Abuse: Abuse based on race, gender, disability, sexuality, etc.

1. Acknowledgment (within 2 hours): DSL acknowledges receipt of concern

2. Initial Assessment (within 24 hours): DSL evaluates seriousness and required actions

3. Investigation or Referral: Investigated internally or referred to appropriate authority

4. Outcome: Appropriate action taken, reporter informed (where possible)

5. Documentation: All concerns logged securely

In serious cases, we will refer to:

• Local Authority Safeguarding Team: For adult safeguarding concerns

• Police: For criminal matters (dial 999 in emergencies)

• Care Quality Commission (CQC): For regulated care settings

• Modern Slavery Helpline: 08000 121 700

Anyone who reports a safeguarding concern in good faith is protected from retaliation. We encourage reporting and will support whistle blowers.

All Ceedars staff and trainers complete Level 2 Safeguarding Adults training. DSL completes Level 3. Training is refreshed annually.

This policy is reviewed annually and updated as needed. Last review: December 2025.

For safeguarding concerns:
Email: dsl@ceedars.com
For general inquiries: recruitment@ceedars.com

Our Commitment

Ceedars is committed to safeguarding the welfare of all candidates, staff, and service users. We take all concerns seriously and will respond promptly to any reports.

Safeguarding Team

Level 3 Safeguarding Adults trained

dsl@ceedars.com

Response within 2 hours

Do

Don't

• Report immediately to the DSL

• Document what you saw/heard

• Include dates, times, and names

• Maintain confidentiality

• Follow up if no response within 2 hours

• Investigate yourself

• Confront the alleged abuser

• Promise to keep secrets

• Delay reporting

• Discuss with uninvolved parties

Emergency

If someone is in immediate danger, call 999. Do not wait to report internally first.